SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Floraiden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://floraiden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality shorts. Very pleased with the purchase. Thank you to the store for the fast delivery. I recommend taking from this seller.
quality is very good
Good product, I like it very much, eye! I'm 187 cm. And weight 76kg. Thin/defined body. I recommend size 2XL or even 3XL although in the photo it's a size XL I liked a little looser
Good shorts are all in size
Good shorts, light
I recommend the store product effectively good as described excellent logistics good communication
Excellent product I recommend the store excellent logistics good packaging and product effectively good or
Good product; 2eme purchase, fast sends; Satisfied
Shorts are normal, for training the most it. I would like a little longer, and so everything is OK.
thnx excellent
They sat down norms, even free, they will stand exactly. Height 182, weight 95.
Fast shipment, good manufactory & good vestibilita
Good quality. Took size 3HL. Height 184, weight 90 kg. no stomach)) sat down perfectly.
Shorte beautiful as pictured. Great quality
I really liked the shorts. All as in the picture. Light, breathable! Thank you!!!
This great I like so much excellent materialni size 30 pants I ordered size xl and I fit perfect
Fully corresponds to the description. Nice stuff. Took 2-3 sizes bigger than its-XXL with 184 cm height and 100 kg weight.
Normal, let's see how many watts
Item as described, good size table
Awesome
Hi, you can take it. Meat to RB.
Fit!
The quality is not bad, on height 168, weight 72 took L, small, but will have to wear.
Great fabric and sew, apparently resistant look. Recommend.
Excellent Product arrived the date before delivery and good product arrived perfect conditions
Shorts are excellent, 185, 85 kg. 2XL slightly loose.
Excellent quality
They are really beautiful and comodissimi, quality fabric
Small and very short, I have a size L close to and tight
Everything is super! Perche suede and arc in the distance
The delivery is fast! Synthetic shorts, but pleasant to the body! For this price super.
Good quality, very comfi to wear. 180/90, 2XL fits right. Bought another color too, I like it!
The fabric looks very good and flexible. I measure 1,73 cm and weight 102kg.
Perfect, light and very nice to wear! I will order again!
Very top, I have 1,70 69kg maybe the XXL also would be good
It was necessary to take a little more. Took XL in Life 52
As described
Shorts are excellent, the material is very comfortable, stretches already trained, nothing prevents, my height 176, weight 73, size 50, took-L, came in 20 days
Good quality, happy.
Super goods
Good product. The delivery was a little long but it was not the fault of the store it was a problem with the local post office. The problem has been solved. I recommend this seller who is a good professional
Quality is excellent, I safely recommend
Shorts really liked, light, stretch well, sent quickly, three weeks went to Kazakhstan, for classes in the Hall the most it is, I definitely recommend to buy!
Good for grappling. XL fits for regular M size
For shorts for 500 rubles, just super. Well, if you're serious, the quality is really high. Height 182. Weight 90 kg. Took 3 XL sat down like poured!
Very good product I recommend
This great super biien I'll buy again
I ordered my husband, he liked it. The quality is good, there are no nets inside, they stretch to the gym optimally. Malomerit. At its 50-52 came 2XL.
Sherts are good, the quality of norms. At squat stretch. Height 176 weight 100
Good product
great quality, its looks the same asthe picture. i wear "L size but because its assian sizes i toked "XL"its good.
Super shorts pleased, quality top
Super, very like material and design
Item as described! The material is thin. For weight 95 kg. 3XL size sat down just! Ordered 11.2022 23, retrieved 12.2022 16.
good light short if you wear large order Xl
Arrived quickly I recommend store same item in description
I like it so much. 182cm 85kg
In E good. But they stretch hard. Size M then weighs like XL