SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Floraiden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://floraiden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Purchased 30 October, delivery 19 November. Quality very good, but at a certain angle light seen delicate spots, are not shown in pictures but naked eye sometimes it seen. Although this product is in command. Size no problem, leggings are very stretchy and dopasowują to the body.
The fabric is shiny and shaping, feel great. For a 36 cogi one S
I buy from this buyer all the time and it never disappoints!!! I own the original nvgtn and it’s seriously identical even to the logo like I don’t mind buying a dupe if that means I can save 45$ !! I ordered a size L and I’m a size 12 -14 in jeans I love leaving reviews for the women that I look like me or same measurements as me bc that’s wat I be looking for ! Also It took 2 weeks to arrive!
Very good quality, come with your bag and label two weeks shipping!
Super comfortable and elastic identical to the original brand.
The fabric is super pretty, I loved it. I recommend, I'm sure I'll buy more.
Duge garnies losiki, I 'd say premium. Colir Noble, dark olive. Duge good to pull, the material of the Thrones is glossy. Not a Taki yak in standard losins, de Tuga elastic and stink matovi. I want coli cupuvala to think that she is such a big matter. It's all the way through here. They were not like those, the rubber band is shrunk with the bottom of the bottom and the bottom of the bottom. Tze Duge is not comfortable and does not look beautiful, special at the lie. In the men of the thigh 103, Syli in the legs of good.
Definitely holds you in and i feel make your legs look slimmer. I’m 116lbs and got a small and they are like a tight more than a legging so if you’re lazy like me and don’t want to pull them up like a tight maybe a medium would hold the same ??
I have the originals and they are exactement iguanes, I compared more. Size 34/36 and the perfect xs
Nice leggings. The color is a little lighter than I expected, but still a very pretty color. I’m in between sizes and went with small. They fit well, but I will size up next time for less compression and more material to move to the glutes. These are very stretchy and a soft smooth material. Squat proof with nude underwear.
Incredibly beautiful sports pants. Tight and high waist
It's not the first time I've ordered from here the quality is super good 10/10 and it's worth it ! Fiquei apenas chateada pela última order que mandei vir demorou quase 2 meses a chegar isto é inadmissível
As always, everything's fine. Thanks to the store. The quality is excellent.
Shipping was exactly 2 weeks, sooner than estimated. I’ve never owned anything nvgtn before and this was my test order to see if it’s as good as tik tok made it seem. The quality is good!! I just placed my second order with this store :). Highly recommend!!
*Slightly* different material than orders from actual website. Sized up to a L for extra room. Very stretchy and great legging. 5’9 180 for reference
Came very quickly, a week before Moscow Time Color-corresponds. Size-corresponds to the grid. Quality is just delightDense, but very elastic. Do not shine through, cellulite is not visible. Very good stretch. Beautiful. Comfortable. Just gunSlightly shortened, you can see the ankles for my height of 159 cm. But so I even like it more❤