SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Floraiden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://floraiden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent suit. The 44-46 m took the SAT well
The description is accurate very beautiful, I'm fascinated
It is exactly as in the description very beautiful, fascinates me
The suit is very beautiful, the material feels good, I don't know how to wear yet, but the color, the material is super
The quality is excellent
Very good everything. I arrive in much less time than expected.
Size M fits my usual size. Very satisfied with my purchase.
The suit is incredible. Delivery to Belarus in less than 3 weeks. 44 size took the size M. The bottom fit perfectly, the top is a little small, but not critical. If the chest is up to size 2, then it will sit normally
Excellent suit, does not shine through. But very high waist, try to take such HS
Very cool kit, I'm happy
Everything is super, I took L on my 48, I could safely take it.
The store is willing to answer, polite. Ask the top size M, leggings and решгард size S, has sent. The quality is excellent. Fabric is thick. My height 164 cm length leggings fit, but the sleeves top long, very. Russian size 42-44. Recommend!
Fits size
Very cool and model and color and sat down!!! Thank you!!!
Great suit. I wear size S, I ordered it. Leggings are a little loose, but fits well, and the top is a size smaller in feeling. The quality is excellent.
Very nice sports suit. Good quality.
Great suit! Size S, parameters 89 × 66 × 89 perfect! Quality 100 balls!!! Thank you
+ Beautiful set in the right color, came earlier for 10 days, the material is pleasant to the body, looks spectacular -On all things the size of M is indicated, but the top without sleeves sooo tight sits, the feeling that it's not m, but some S. And the top with sleeves on the contrary is free, even a little hanging out like l... Panties also quite tugovato sit. Well, maybe after a few washings will become more stretched, I did not seem to be fat. I took another store of this type kit, and there too was a size M, everything was perfect, did not squeeze and did not chat. In general, the suit is good, I will wear it. But here the tops are still different Palpable... (
Cool. In Kiev came a suit in just 2 weeks. On the parameters height 173 cm, OB 99 From 82 OG 86 perfectly fit the size of L. A little true folds in front, perhaps even m could be. But then the priest would not sit so beautifully, and the waist would not be so high (and I wanted high). I like it. Does not shine through, the quality is cool. Pants are not short. Recommend!
I ordered the size m for the parameters og 95, from 74 about 96.top sat well, but the chest does not hold especially, the leggings are free, you can take a smaller a smaller The elastic band on the belt pulls, but not as I would like. In general, an excellent suit. The first training on jamping stood, I hope the arrows will not go anywhere. I did not communicate with the store.
Super suit. Fit size
Great!!!
Great quality loved congratulations
Cool beautiful suit, asked the store to put the bra size M, the rest S, everything came as well as asked for many thanks) the only one on the Taits was a marriage, went received a partial refund. In general, I was pleased with the purchase despite the marriage. Thank you!
At 88-68-98 I ordered the size of M and apparently did not lose-the suit is slim, bright, beautiful, and at least the body is not in perfect condition, in some angles I'm straight as a fitness model)) despite the fact that on the buttocks and hips there is cellulite, the effect of push-up is not visible. (Although running fat and cellulite is hardly "photoshopped"); underwear needs either seamless or thong, the fabric itself does not shine, but it does not look like it. You can see the contours of the laundry. I thought the kit will be completely without minuses, but in the last two photos I highlighted the black color of the immetric tailoring, the top is sometimes assembled by folds (in some the photo it would be strange to expect an ideal in everything, given that for this money in sports stores, even pants can not be found, And here the kit)))
The suit came very quickly, the quality is super. Asked the store to send the Bottom S, and the top M, did everything. Recommend, very satisfied!)
Excellent quality. My parameters height 169 weight 50 kg. S in size sat perfectly. Ordered on November 16, arrived on December 16!
The costume was delivered in two weeks. I took leggings and a blouse. On the size 42 size M sat perfectly, below does not press, already went in it to the gym, convenient. I recommend to buy.
Very nice as the picture
Very comfortable and good quality! Will make order from this shop again!
I like the fabric. Delivery was quite agile, but found the pants a little loose Shin.
Red suit will order more
Thick material, although in a squat the leggings still slightly shine through, of course, but not critical if you are not wearing polka dot panties. On the Russian. 42-44 legs normally, do not press, and the rashguard is cramped, but not critical. The length of the 159 sleeves are long, the leggings are just in length. The color is beautiful, it seems very bright after the black shapeFor 1300 for two things I definitely recommend
Very happy. The size is perfect and the color equal to the photos I asked for size L and I certainly loved
Nice little workout set. Material is as described.
Good material
On og86, ot66, ob96, took M. Sat down perfectly. Delivery earlier than announced. There is a screed on the bottom, but acceptable, barely noticeable.
OK OK okokokokokokogut
Very cool suit! The quality is good, the size is right.
My wife is very satisfied, the quality of the seams is good, fits well. This is not the first time we take this store. Delivered faster than planned to Moscow.
Good product! 48 size, L fit perfectly. Stretch well, soft. I will order more in another color
I am buying a each color material is thick hugs perfect
Im buying one in every color the material is thick hugs you perfect
Im obsessed with this outfit. Thick, quality fabric that hugs and fits perfectly! I bought it in 3 colors and love them all.
I will look forward to ordering the next color
This product feels so good on! I went up a size for my breast and the bottom fit perfectly! It could be perfect for working out or casual wear!
Am obsessed with this outfit. Thick fabric and quality that hugs and fits perfectly! Bought in 3 colors and loved all.
I like very, it fits very well
Beautiful dress, stretch well. Ordered M, 88-65-99. One and a smaller size. But in general, good
If your thinking about purchasing this DONT EVEN THINK TWICE BUT THIS . BUY THIS RIGHT NOW . Literally the most amazing thing . Maybe your a bigger girl and your wondering HMMM should I get this YES . YES YOU SHOULD . Do it immediately.
I order the second great suit, rost-160, OG 88 oat 67, about 92, size L a little loose leggings, in the size of M is tight
Excelent very resistant material and molds the figure super well
Very good quality garment,fabric is quite thick, elastic and firm, supportive where needed. True to size I would stongly recommend!